Shipping Policy
Introduction
We are committed to providing you with excellent customer experience, no matter where you are. Our support team is available via email to assist you.
Digital Product Delivery (eSIM)
Delivery Method:
Free digital delivery via Email.
Delivery Format:
QR Code and activation detailssent to your registered email address.
Delivery Time:
Typically instant or within 10 minutes of payment confirmation.
*Please note: In rare cases where manual review is required for security purposes, delivery may take up to 24 hours. If you haven't received your eSIM details after 24 hours, please check your spam folder or contact our customer support at support@esimhop.com
Need Help?
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact our customer service team at support@esimhop.com. We typically respond within 24 hours to assist you.