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eSIMHop

Legal Information

Business Information

eSIMHop is an independent eSIM service platform and aggregator operated by Sesame Internet Service LLC (registered in Wyoming, USA). We operate as an aggregator and marketplace of eSIM connectivity services, working with multiple third-party connectivity providers to offer digital eSIM data plans across 170+ countries. We are NOT a mobile network operator or telecommunications carrier—network services are provided by established operators via our connectivity partners.

Business Model & Service Providers

As an aggregator platform, we work with multiple third-party connectivity providers who maintain relationships with mobile network operators worldwide. Our role is to provide a convenient marketplace and delivery platform for eSIM services.

  • Independent platform aggregating eSIM services from multiple providers
  • Direct integration with third-party connectivity provider platforms
  • Verified payment processing capabilities

Data Protection and Privacy

We are committed to protecting your personal data and privacy. Our operations comply with relevant data protection regulations:

  • Secure storage and processing of personal information
  • Transparent data collection and usage policies
  • Implementation of industry-standard security measures
  • Regular security audits and updates

Payment Processing

Our payment processing system adheres to industry security standards:

  • PCI DSS compliant payment processing
  • Secure encryption of payment information
  • Multiple payment method support
  • Transparent billing and refund policies

Service Terms

Our service terms ensure transparency and protect both our customers and our business:

  • Clear terms of service and usage policies
  • Transparent pricing and billing practices
  • Fair refund and cancellation policies
  • Customer support commitments

Consumer Protection

We are committed to protecting consumer rights and providing excellent service:

  • Customer support available via email, typically within 24 hours
  • Clear dispute resolution process
  • Transparent communication channels
  • Fair pricing and service guarantees

Contact Information

For any legal inquiries or concerns, please contact us:

  • Email: legal@esimhop.com
  • Support: support@esimhop.com
  • Response Time: Typically within 24 hours